5
Autobon Inc

Jim, Barb, and Rai from Auto-Bon have serviced our four 'temperamental' European cars during the past 13 years and I am always pleased with the exceptional attention to detail provided in the pre-diagnostics and pricing options communicated prior to the work being performed. Convenient location, professional service, correct pricing...Bill

Thanks so much for sharing this feedback Bill, we do our very best to go above and beyond compiling information and service recommendations that best suit you and your vehicles’ needs for the road ahead, and take pride in our attention to detail and professionalism. We greatly appreciate votes of confidence such as yours!

- Autobon Inc
5
Autobon Inc

Courteous, professional and willing to listen and explain details. Could not ask for more from a car repair shop.

Thanks so much for this positive feedback Anna, we appreciate you taking the time to write this, and look forward to seeing you at your next routine service visit!

- Autobon Inc
5
Autobon Inc

i originally left a negative review, but am updating it based on their response. My car was towed to their shop on AAA's recommendation, which included a 10% discount on labor & parts. They were prompt and professional, providing an estimate for $150 battery & $100 in labor to replace the battery. I felt it was high, but accepted it. Then at pick up the charges increased and I wasn't made aware until AFTER they ran my payment. Ultimately I was charged over $350 to replace a battery with over $200 in labor. About a month after Rai's dismissive post, the owner, Jim, contacted me directly. He said my review stuck out to him, so he looked into it further. He apologized and explained there was a billing error. I was unintentionally double charged for some labor. He is correcting the mistake. It is very clear the owner takes pride in his business and cares about customer satisfaction.

Thank you for your review Anthony, we appreciate you taking the time to share your experience and we apologize for overlooking the additional charges. We are always here for you and your Jeep and welcome your return for service if you choose to continue to employ us as your service provider. Thanks again for your understanding and grace. -Jim Blanchette, Owner

- Autobon Inc
5
Autobon Inc

We wouldn’t bring our cars anywhere else! They are honest, extremely nice and great mechanics. Extremely clean for an auto body shop, which I think says a lot about the owners!

5
Autobon Inc

Always excellent and friendly service.

5
Autobon Inc

Great

5
Autobon Inc

AutoBon was recommended when I moved to CT 6 years ago. By far it was and still is one of the best recommendations I have ever received. This family business is the epitome of great customer service. They explain everything, make suggestions with no pressure. It’s worth every mile of the 20 I drive there.

5
Autobon Inc

This is our first time using Auto-Bon. We looked at the reviews and took a chance. I’m glad we did. Barb and Rai are very professional and timely. The service was excellent and the price was very competitive. We own a Mercedes and have always gone to the dealership for servicing. We were never happy with the dealer and they are so expensive. I’m very happy to have found Auto-Bon! Rai went further to help us get a rebate for the tires. Auto-Bon is a family operated shop and their personal care and attention is invaluable.

5
Autobon Inc

This was my first experience with Auto Bon. Rai was very gracious with his time explaining in detail what my Mercedes SL55 AMG was in need of for its best performance and to maintain the life of the 2007 vehicle. I felt that I could trust his expertise and passion for such cars.

Kathy, we appreciate you giving us a chance to earn your trust. It was a pleasure working with you and your Mercedes SL55 AMG. Stop back in or give us a call if there is anything else we can do for you!

- Autobon Inc
5
Autobon Inc

Everyone could not be nicer, half the price of the dealership, excellent covid precautions (above and beyond). My first time going but I will definitely be back! Family owned and run.

Thank you for giving us a chance to earn your business and to become your dealership alternative, Joanne! Please let us know if there is anything else we can do for you and your vehicle.

- Autobon Inc
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